Job: Global Technology Coordinator – 4+yrs Exp – Bangalore – Salary As per Industry Standards

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Title Global Technology Coordinator – 4+yrs Exp – Bangalore – Salary As per Industry Standards
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Categories IT Jobs
Salary Industry Standards
Total Yrs Of Experience Required 4+yrs
Job Location Bangalore
Job Description

Job Responsibilities

  • Setup Laptops and PCs (Windows and macOS) as needed
  • Support teammates by troubleshooting and resolving their hardware and software challenges
  • Create training materials and conduct training classes
  • Administer Office 365 including email and user accounts
  • Administer G-Suite including email and user accounts
  • Assist in the roll out and support of new technology for the Global Support Team’s offices
  • Document issues and or incidents and properly communicate to team or management in a timely manner
  • Manage and help facilitate IT vendor relationships locally in Bangalore
  • Manage and help facilitate procurement of hardware and software globally
  • Identify areas where technology systems can be implemented to improve and streamline processes
  • Participate in advanced learning opportunities to enhance personal and team knowledge
  • Be available to travel if needed


Job Requirements

  • Bachelor’s Degree or equivalent work experience
  • Fluent in English, with excellent oral and written communication skills
  • Used to working in a fast-paced environment
  • Ability to develop, build and maintain relationships with key executives
  • Proven ability to develop and secure relationships at all levels within a client/collaborator organization
  • An appreciation and excitement for our culture of Givers Gain®
  • 2+ years of experience in managing Windows technologies, such as Azure Active Directory, Microsoft Intune, Exchange and more.
  • 4+ years of experience supporting end-users and their hardware/software troubleshooting needs.
  • Exemplary references, clean background, customer service orientation, and professional demeanor
  • Strong organizational skills, high sense of urgency, and an attention to detail
  • (Desirable) Zendesk experience
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