Job: Technical Support Engineer-IT Product Org-Bangalore-2+yrs-5.5lakhs

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Title Technical Support Engineer-IT Product Org-Bangalore-2+yrs-5.5lakhs
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Categories IT Jobs
Salary 5.5lakhs+Shift Allowance
Total Yrs Of Experience Required 2+yrs
Job Location Bangalore
Job Description

Our client is a leading Health care documentation solutions provider  serving the U.S. healthcare market since last 45 years.

Our client is looking for “Technical Support Engineer” for Bangalore location.

Job Description

 Technicians must have the product knowledge and technical skills to understand network
components and operating systems.

 L1 Support

 2+ Years of International Customer Call Handling – Inbound and Outbound

 Hardware and Networking Knowledge.

 Communication and Soft Skills.

 Rotational Shift (24X7).

 Ability to diagnose and troubleshoot basic technical issues.

 Organizational skills and the ability to prioritize your workload.

 Knowledge of any ITIL Based Ticketing Tool.

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