Job: Team Manager (Training) – Rotational Shift – Preferably Female – 6+yrs Exp – Bangalore – 7.4L

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Title Team Manager (Training) – Rotational Shift – Preferably Female – 6+yrs Exp – Bangalore – 7.4L
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Categories IT Jobs
Salary 7.4L
Total Yrs Of Experience Required 6+yrs
Job Location Bangalore
Job Description

Roles and Responsibilities of a Team Manager – Training

Job Description:
 Planning for upcoming batches
 Handling the team (Trainers and Senior Trainers)
 Responsible for the Team performance
 Responsible for quality of the Trainings imparted
 Mentoring and Grooming New Trainers, Team Members and GTT Trainers
 Design and maintain various training manuals and work books, with particular emphasis on keeping content
up to date, through liaison with the supervisor.
 Taking approval for Training Materials from process Heads through GTT members on a semi-annual basis
 Compile and submit monthly report on training activities and needs on a timely and concise manner.
 Assist in the delivery of formal induction, Pre-process, Business Overview, Advance Domain and Process
Trainings for new hires
 Working on Training Reports – Weekly, Monthly, Semi Annual and Annual
 Manage Domain and Custom Examinations and publish periodic reports
 Planning and conducting Periodic Refresher Trainings for
a) Domain Refresher Training (Certifications)
b) Domain & Custom Certification Policy Refresher Training
 Initiative to improve the Training process
 Handling client visits and presentations
Specifications (Skills):
 Excellent written and verbal communication skills
 Strong people interaction skills
 Should show sufficient flexibility and maturity to handle pressure situations
 Should be able to work in a cross-cultural environment
 Should be an excellent team player
 Should be flexible for Travelling across locations for Training Purpose (whenever it is required)
 Should have excellent people management skills
 Should demonstrate good planning and analytical skills
 Should possess strong judgement and decision making skills

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