Job: Service Desk Analyst _ L1_L2 _Exp 2 to 5 yrs _Salary upto 3.5 lPA_Nungambakkam, Chennai

Minimum 2 Years of experience in effectively working on a company
Service Desk an in involving Co-ordination and Interaction with business
users via different mode of communication.  Have working experience in rendering Application Support not limiting in
o Identify, Evaluate, Prioritize and Resolve user requests
and issues.  An IT undergraduate degree from a recognized college or university
 ITIL Certification at Foundation level  Strong understanding of Windows 7 & above Operating Systems
 Strong understanding of Microsoft Office 2007-2013
 Experience in Supporting Office 365
 Strong understanding of Internet Explorer  Microsoft Outlook 2007-2013 and Web Access
 Basic understanding of Microsoft Active Directory 2003-2012
 Solid PC networking concepts understanding
 Installation and configuration of PC peripherals