Job Description |
Minimum 2 Years of experience in effectively working on a company
Service Desk an in involving Co-ordination and Interaction with business
users via different mode of communication. Have working experience in rendering Application Support not limiting in
o Identify, Evaluate, Prioritize and Resolve user requests
and issues. An IT undergraduate degree from a recognized college or university
ITIL Certification at Foundation level Strong understanding of Windows 7 & above Operating Systems
Strong understanding of Microsoft Office 2007-2013
Experience in Supporting Office 365
Strong understanding of Internet Explorer Microsoft Outlook 2007-2013 and Web Access
Basic understanding of Microsoft Active Directory 2003-2012
Solid PC networking concepts understanding
Installation and configuration of PC peripherals
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