|§ Minimum 3 years working experience in rendering Product Support not limiting in Identify, Evaluate, Prioritize and Resolve user requests and issues, 2-3 years’ experience in similar domain.
§ Bachelor’s degree from a recognised institution
§ Experience with Excel, HTML, and CSS
§ Excellent communication skills, patience, and empathy.
§ Comfortable using general office software applications
§ The ability to both take direction and also work independently in a fast paced environment
§ Strong time management and the ability to manage shifting priorities
§ Willing to work in different rotational shift hours