Job: Application Support Engineer,Technical support, MS SQL,C#, ASP.net, MVC, Web API, SSRS,2-6 years,8-10 LPA, Bangalore

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Title Application Support Engineer,Technical support, MS SQL,C#, ASP.net, MVC, Web API, SSRS,2-6 years,8-10 LPA, Bangalore
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Categories IT Jobs
Salary 8-10 LPA
Total Yrs Of Experience Required 2-7
Job Location Bangalore
Job Description
  • 2+ years of experience in technical support to teams within the organization, and to external clients
  • ¬†Proficiency in C#, ASP.net, MVC, Web API, SSRS
  • Highly proficient in MS SQL , ability to optimize stored procedures, write complex queries to generate reports on client demand/needs

Experience with US Health Care domain is highly preferable. Knowledge of Authorizations, E&B, EDI and familiarity with 835/837/271/272 etc is desired.

Knowledge of Agile framework and having worked in scrum teams is added advantage

– Knowledge on Incident Management processes and tools

– Proven competence in Data Investigation, Data collection on Incident for further analysis.

– Ability to provide quick work around for business continuation and work with development team till final resolution

– Be support advocate and provide valuable perspective on technical design with development teams

  • ¬†Should be quick learner to understand applications in depth and become Subject Matter Expert .Should have understanding of production support metrics, SLAs and escalation process
  • Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation

    – Looking for someone who is proactive, self-driven and able to identify improvements as part of the continuous improvement to address recurring issues, close monitoring gaps, and automate/reduce manual work.

    – Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members

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